Terms of service

Welcome to Otrix.shop. These Terms of Service establish the conditions governing your use of our website and purchase of bedding products.

By accessing our website or placing an order, you agree to these Terms.

1. Acceptance of Terms

By using Otrix.shop, customers acknowledge that they have reviewed and accepted these Terms of Service.

If you do not agree with these Terms, please discontinue use of our website.

2. Website Use

Customers agree to use Otrix.shop only for lawful purposes.

Users may not:

  • Attempt unauthorized access;
  • Interfere with website operation;
  • Copy website content without permission;
  • Provide inaccurate information;
  • Use website materials for unlawful activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, and specifications are accurate.

However:

  • Colors may vary depending on device settings;
  • Measurements may have slight differences;
  • Product availability may change.

Customers should carefully review product information before purchase.

4. Orders and Payments

By submitting an order, customers confirm:

  • All information provided is accurate;
  • Payment authorization is valid;
  • Order details have been reviewed.

Otrix.shop reserves the right to refuse or cancel orders involving:

  • Suspected fraudulent activity;
  • Pricing errors;
  • Inventory limitations;
  • Violations of these Terms.

5. Intellectual Property

All website content, including:

  • Product photographs;
  • Written descriptions;
  • Graphics;
  • Logos;
  • Website designs;

is protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited.

6. Product Care Responsibility

Customers should follow product care instructions to maintain bedding quality.

Otrix.shop is not responsible for damage caused by:

  • Improper washing;
  • Incorrect storage;
  • Unauthorized modifications;
  • Misuse.

7. Limitation of Liability

Otrix.shop shall not be responsible for damages resulting from:

  • Improper product use;
  • Customer negligence;
  • Unauthorized alterations;
  • Events beyond reasonable control.

8. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky.

Any disputes arising from these Terms shall be handled according to applicable Kentucky legal procedures.