Shipping policy
Otrix.shop is committed to providing reliable and convenient shipping services for customers purchasing bedding products.
1. Shipping Fees
We provide:
Free shipping on eligible orders.
For orders below:
$10.00 USD
a shipping charge of:
$5.99 USD
will apply during checkout.
2. Order Processing Time
Orders are generally processed within:
1–3 business days
after payment confirmation.
Processing times may vary during:
- Holidays;
- Promotional campaigns;
- High-volume shopping periods.
3. Delivery Time
Estimated delivery timeframe:
5–10 business days after shipment
Delivery times may vary due to:
- Carrier delays;
- Weather conditions;
- Transportation issues;
- Seasonal demand.
4. Tracking Information
When available, tracking information will be provided after shipment.
Customers should verify shipping details before completing checkout.
5. Shipping Address Responsibility
Customers are responsible for providing accurate delivery information.
Otrix.shop is not responsible for delays caused by:
- Incorrect addresses;
- Missing apartment information;
- Customer input errors.